1. If you have a real technical issue state the problem on the DM channel. The DM channel is not meant for asking about different builds, or any advice on what to build. The reason I say state your problem is there are dozens of "DM on?" or "anyone there?" or my favorite "we died can we get a raise" those are the types which are usualy ignored, we do enjoy the RP, so if your group is in peril a nice prayer MIGHT save you otherwise state the issue and wait for a reply, if none after a while wait and try again later.
2. The staff cannot replace any item/gold/xp due to a crash, we all hate them but they happen. This also goes for items lost at the shops same thing we hate to see it but these are things that cannot be verified and realisticaly if the server did crash with 30+ people on its impossible to go through each person and replace whatever.
3. Chase is great

So if you long time players could relay these couple points it would be very helpful. Game on and have fun
