Trouble with characters being locked out?

User-to-User support and questions to the Developers and DM team.
Locked
cely
PKer
Posts: 1024
Joined: Thu May 06, 2004 4:09 am
Location: The Full Beard Tavern

Post by cely »

account name: cely
character name: Landric
account name: sir_gator
character name: Kaethis Datson

The first is my account, the second is my friend's account. we had just transitioned from old wyrm road to yuan-ti wastes, engaged in combat for a few rounds, then the server crashed. Have not been able to log in since. We keep receiving the cannot retrieve player location error.

Many thanks,
cely

Hyperion
Noob
Posts: 2
Joined: Mon Mar 22, 2004 11:22 am
Location: Québec, Canada

Post by Hyperion »

Account: Hyperion_451
Character : Jones 21

Lost in the Mines near Ragnar's Kin Stronghold. Sever reseted or crashed and I've been unable to log in afterward.

i.nightowl
Noob
Posts: 4
Joined: Mon May 24, 2004 1:33 pm

Locked Characters. Acct. Name - I.Nightowl

Post by i.nightowl »

I currently have 2 characters locked out.

The first, Class(es): Druid/Shifter
Name: Ander Rift
Location: (I believe) Sleeth Foothills south of Dragons Eye.

The second, Class(es): Druid
Name: MnM - Nightowl - MnM
Location: Black Hills (port to Windale).

Anything that can be done to recover them would be graetly appreciated.

Thx

I.Nightowl
Is it not funny how things, change...

Dracovin
Noob
Posts: 18
Joined: Fri Jun 11, 2004 12:43 pm

Post by Dracovin »

Acct: Dracovin
Character: MnM - Alexia - MnM

FYI, I can't create new characters. Just brings me to the screen with options: Enter Neversummer and Disconnect. Then if I say enter, it just loads Neverwinder and goes back to the same screen.

She's in the Sleeth Compound somewhere. I didn't crash or anything. I just could not log in June 10th or later.

Narwick
Noob
Posts: 1
Joined: Tue Feb 03, 2004 10:48 pm

Post by Narwick »

Account: Narwick
Character: Lom Latoner

I was running through the Black Hills when either the server crashed or my client lagged out.

Same problem as most, login then portal attempt which leads to server unavailable or char's location invalid.

Tried logging in from each of the servers.

SIAS87
Noob
Posts: 2
Joined: Thu Jun 10, 2004 9:02 am

STUCK

Post by SIAS87 »

Account - SIAS87
Char - The Mercenary

server crashed and can't get back on i think i was near Redhorn Pass but not 100%

thx alot

User avatar
Jeselynn
Noob
Posts: 3
Joined: Thu May 27, 2004 6:24 am
Location: Auburn CA

Yet another one bites the dust

Post by Jeselynn »

Loggin Jeselynn
character De'Lade Ju'ein AO compound
killing rats..
can't loggin repeating click or disconnect


THxMCH

User avatar
Nata Senesth
Noob
Posts: 3
Joined: Sat May 29, 2004 6:12 pm

Unable to retrieve character

Post by Nata Senesth »

Char: Nata Seneth
Login: warewulfrage
Lost: Somewhere on the fragments of something road (after wyrm road, its been 36 hrs since I saw it, and it was my first time in that loc. give me a break)
Lvl: Druid 6/ Ranger 3

keeps telling me that their may be an error with my char, or the server may be down. but its been a day and a half, so the sooner I you can help me out of this bind, the better.
Thanx in advance.
Light a man a fire, and he'll be warm for the night.
Set a man on fire, and he'll be warm for the rest of his life.

calefact
Noob
Posts: 6
Joined: Wed Mar 05, 2003 5:07 pm

Post by calefact »

log in : calefact
characters : Craftsman - at the forge near RK
: Big McLargeHuge - just portaled from underdark to dueragar caves/tunnels

when i log it gives me the choice of Enter NS or Disconnect
Disconnect works fine 8), but when i try to enter it loops back to the choices. both guys are on server 1 currently.

thanks.

ashkren
Noob
Posts: 12
Joined: Mon Dec 23, 2002 4:39 pm

Post by ashkren »

Login name: Ash'Kren
Character name: Ashael Waadib

I was in underground Lake when the server crashed.
I relogged just after and the infernal loop began...

Nwanda
Noob
Posts: 2
Joined: Fri Jun 11, 2004 7:12 pm

Post by Nwanda »

I just made a new character and just before the end of the first cutscene, I was disconnected and now I'm unable to get back into the game because of a problem portalling my character to a certain location. The cutscene was in "Enchanted Forest: Path."

Account and char name: Nwanda

Thanks for your time

ashkren
Noob
Posts: 12
Joined: Mon Dec 23, 2002 4:39 pm

Post by ashkren »

Just a precision, cause maybe it's in relation.
Before the crash, I passed several areas to come to underground lake. I think I was on the same serveur (1 I suppose) but it was like I was portalling (same message: the "portalling, you can't move, trying to connect", etc). And I am practically sure that all these areas were on the same serveur.
(sorry for that bad English. I hope it's understandable)

Nastra
Noob
Posts: 1
Joined: Fri Jun 11, 2004 7:32 pm

Post by Nastra »

AcctName: Alistic
CharName: Smokey Pipers

Drugar tunnels again. Get the screen with the 2 options "enter" and "disconect". With the repeating loop.

Thanks much,

|Smokey

Boulderbuster
Noob
Posts: 1
Joined: Wed May 14, 2003 8:55 am

Characters locked up

Post by Boulderbuster »

Acct: Boulderbuster, Cragg (BoC) just entered black hills after reaching level 16........and can no longer open him. I can open none of my other characters either. :( please help.

Cragg Boulderbuster

TangleRED
Noob
Posts: 20
Joined: Thu May 15, 2003 5:28 pm
Location: Atlanta
Contact:

Post by TangleRED »

anastasia coldarm
acct Kestrel Ben Hormah.

perahps we could fix this bug with having portaling take 1 hp off untill you rest or something?
when it adds up you die..

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