Character lost from server vault

[Mixtli]

login name Mixtli1

Toon name - Tenamaxtli (TSS)


There was only him under that login. I created another toon today. Realized i messed up with stats.
Deleted that toon, and after that my lvl 40 Tenamaxtli is no longer there, but the new one is.

Can you please look this up as, try to save my toon. Lots of books invested and gear on him.

Nothing to do with shifters, not using another PC in the network at all, nothing out of the usual.
Name of the new toon was Chálchiunénetl (CLAD)

There was no server reset

[Mixtli]

Problem solved

A big thank you to Lokey !!

[Lokey]

There's something weird here, which means it will happen again. Anyone want to redo character handling from scratch?

[Daral0085]

Sure, I'll do it. Just give me source access and NS4 admin and I'll take a look at it in a few weeks.

[Mixtli]

More information on this, in case it helps solve future cases.

When I created the new toon, I changed the subrace to deep gnome, but the ability stats remained the same.
I figured it was my mistake, but now that i created the same toon on another account i realize it wasn't.
My level 40 that got deleted is also a deep gnome. Shouldn't matter, but here... just in case.

[Rufio]

Sure, I'll do it. Just give me source access and NS4 admin and I'll take a look at it "soon".

Fixed.